Part 1 What are Outcomes? Part 2 Benefits of Outcomes Evaluation Part 3 Outcomes and Accountability Part 4 Outcomes and Agency Strategic Planning Part 5 Matrix Evaluation Model as an Outcomes Evaluation Methodology Definitions

SESSION I: PART 1 - PAGE 1

WHAT ARE OUTCOMES?
OUTCOMES are changes that occur during and after a certain activity is undertaken that result from participation in the activity.

In human service evaluation, outcomes evaluation is differentiated from process evaluation, which measures how well program implementation was accomplished compared to the original plan.

Process evaluation is the "What?"; outcomes evaluation is the "So What?"