310 - CANCER DIAGNOSIS - Patient is diagnosed with cancer.
310.1 Develop correctly translated books, videos, and materials relating to diagnosis, treatment, nutrition, survival, psychological support and death, utilizing patient testimonials when possible. Include low literacy versions.
310.2 Select providers that are bilingual, accessible geographically, culturally sensitive and who offer positive support. Provide low literacy educational material, and perform periodic patient satisfaction surveys.
310.3 Reduce fear by providing one-on-one education and support and referral to appropriate support organizations.
310.4 Provide knowledgeable, language appropriate, patient navigators (either cancer survivors or some history of cancer awareness) to accompany patient to doctor and therapy appointments.
310.5 Teach women about the different types of doctors and specialists who will be part of their care process when diagnosed with cancer.
310.6 Confirm receipt and comprehension of previously distributed educational materials.
310.7 Refer patient to support groups in the community and have ongoing educational services on prosthetics and reconstructive surgery. Distribute breast cancer resource list to patient. What to do when doctors disagree?
310.8 Provide counseling regarding a second opinion about treatment and providers. Empower patient to wait and pursue other providers for second opinion.
310.9 Inform patient of availability to perform reconstruction at the time of surgery
310.10 Provide treatment options for all breast cancer patients.
310.11 Refrain from presenting surgery as an emergency.
310.12 Recommend dialogue between the surgeon, the radiologist and the oncologist to ensure referrals are made to all three.
310.13 Inform patient of availability of alternative medicine as option for treatment or to be used in conjunction with treatment.