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| Demonstrate an understanding
of and begin to develop the skills necessary to
manage complex systems of health and human service
delivery. |
Core Competencies:
Knowledge:
The ability to demonstrate an understanding of the
different organizational cultures, structures, roles
and responsibilities of federal, state, local governments,
CBOs and not-for-profit agencies; and the relationships
within and between organizations and their communities.
Skills: Demonstrate the
ability to:
- Develop mission and vision
statements, and differentiate between them
- Assess the needs of a community
and the organization's ability to serve those
identified needs
- Assess the organization
or program's ability to deliver services appropriate
to its known mission statement, and the impact
those services have on the community
Attitudes: Demonstrate
the ability to recognize and describe the purpose
or value of organizations and systems in most effectively
serving their communities.
Supporting Competencies:
Knowledge:
- Ability to demonstrate knowledge of what " systems" are and how they work
- Ability to demonstrate an understanding of roles and responsibilities of and relationships between and among boards of directors, advisory boards, staff, volunteers, boards of supervisors, city council members, etc.
- Ability to demonstrate an understanding of basic external and internal regulatory processes and public policy analysis and development
Skills:
- Ability to demonstrate one's skills in working within one or more of these systems
- Ability to demonstrate an understanding of systems' processes and one's skill at conducting an appropriate assessment of one's position in the system
- Abilty to develop a mission statement, organizational chart, organizational goals, objectives, activities and methods of evaluation
Attitudes:
- Ability to demonstrate one's recognition of the complex dynamic relationship between a fiscal agent, service provider and the community being served, and the need for prioritizing delivery of services in consideration of budget constraints and resource scarcity
Course(s):
Public & Nonprofit Systems Management - CHHS 430
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